Our system has a shipping calculator which will calculate your shipping costs as you add items to your shopping cart. This ensures that there no nasty surprises at the checkout. We use a combination of shipping services including Australia Post Regular Parcel service and Fastway Couriers in an attempt to keep delivery costs low
Transit time will vary from 1-7 working days - depending upon the distance.
There maybe a few exceptions where orders are dropshipped ie sent straight from the supplier and therefore these parcels will be sent by the preferred shipping option of the Supplier.
It is preferred that there is someone to receive the parcel at the address you supply. If you are able to receive parcels at your work address this is a good alternative to delivering your parcel where no one is home to receive it.
If there is a legitimate reason you are not satisfied with your purchase returns will be accepted for a full refund, provided that goods are:
a) not used, not damaged and are able to be resold, in their original, unopened manufacturer’s packaging.
b) received at our office within 7 days of invoice date.
Freight & handling costs remain the responsibility of the customer & are not refundable, except in the case of faulty goods or incorrect despatch.